Privacy Policy
At Visit Schengen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, submit inquiries, or apply for visa-related assistance through our platform.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Visit Schengen provides professional guidance and support services for Schengen visa applications, travel documentation, appointment assistance, and related consultancy services.
If you have any questions regarding this Privacy Policy, please contact us at:
Email: contact@visitschengen.com
2. Information We Collect
We may collect personal and non-personal information when you interact with our website or use our services.
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Nationality
- Passport-related details (when required for consultation)
- Travel plans and destination country
- Employment details
- Financial information relevant to visa guidance
- Documents you voluntarily submit
- Any other information you provide through forms or messages
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referral source
- Pages visited
- Date and time of access
- Session activity and click behavior
3. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Responding to inquiries
- Providing visa consultancy services
- Reviewing eligibility for Schengen visa applications
- Preparing documentation checklists
- Scheduling appointments where applicable
- Improving website performance
- Enhancing customer support
- Sending updates regarding your inquiry or application
- Fraud prevention and security monitoring
- Legal and regulatory compliance
- Marketing communications (only where permitted)
4. Visa Application Assistance
If you request visa processing support, we may ask for additional personal information and documents required to assess your case and guide your application.
This may include:
- Passport copy
- Travel itinerary
- Employment documents
- Bank statements
- Invitation letters
- Hotel reservations
- Supporting travel records
We only request information reasonably necessary to assist your application.
5. Cookies Policy
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember user preferences
- Understand visitor behavior
- Improve page speed and usability
- Measure marketing performance
- Provide relevant content
You can disable cookies through your browser settings. Some website features may not function properly after disabling cookies.
6. Analytics and Advertising
We may use third-party tools such as analytics platforms and advertising networks to understand traffic and improve marketing performance.
These providers may collect data such as:
- IP address
- Device type
- Browsing behavior
- Referral pages
- Session duration
Third-party providers operate under their own privacy policies.
7. How We Share Information
We do not sell your personal information.
We may share your information only when necessary with:
- Trusted staff members and internal teams
- Technology providers hosting our systems
- Payment processors (if applicable)
- Professional advisors
- Government authorities when legally required
- Visa centers or embassies only when authorized by you as part of service delivery
8. International Data Transfers
Because visa services may involve multiple countries, your information may be processed or stored outside your country of residence.
By using our services, you acknowledge that data protection laws in other countries may differ from those in your location.
9. Data Security
We take reasonable administrative and technical measures to protect your information from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
However, no internet transmission or storage method can be guaranteed 100% secure.
10. Data Retention
We retain personal data only for as long as necessary to:
- Deliver requested services
- Maintain records
- Resolve disputes
- Meet legal obligations
- Improve future customer support
When no longer required, data is securely deleted or anonymized.
11. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Restrict processing
- Object to marketing communications
- Request a copy of your data where applicable
To exercise these rights, contact:
Email: contact@visitschengen.com
12. Email Marketing and Opt-Out
If you subscribe to updates or contact us, we may send occasional service or promotional messages.
You may unsubscribe at any time by:
- Clicking unsubscribe links in emails
- Replying with removal request
- Emailing contact@visitschengen.com
13. Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children without parental or guardian involvement. If you believe a child submitted data, please contact us for removal.
14. Third-Party Websites
Our website may contain links to third-party websites such as embassies, visa centers, airlines, or travel partners.
We are not responsible for the privacy practices or content of those external websites.
15. Legal Disclaimer
Visit Schengen provides consultancy and support services only. Visa approvals, refusals, processing timelines, and final decisions remain solely with embassies, consulates, and immigration authorities.
16. Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect legal, technical, or business changes.
Updated versions will be posted on this page with revised effective dates.
17. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Visit Schengen
Email: contact@visitschengen.com